Meet the Team

Pilatus Expert JetSwiss Scott Glenn

Scott Glenn

Sales Director

Born and raised in Wichita, Kansas, Scott has been surrounded by airplanes in one shape or another his entire life. He has spent over a decade in the aircraft sales industry traveling the globe and living abroad. If you don’t find Scott at the local FBO, he’s either at the JetSwiss headquarters or on the golf course.

Other interesting facts about Scott:

  • Private Pilot, turning a passion and hobby into a career.
  • Played golf at the Division 1 collegiate level.
  • “Girl Dad” – Proud father of three girls
  • What energizes Scott: The process.
Pilatus-Expert-Diana-Smotherman

Diana Smotherman

Client Relations Manager

Diana entered general aviation almost 20 years ago where her affection for Pilatus Aircraft was born. Most of those years were spent within a Pilatus Sales Center where she was involved in the day-to-day sales and delivery process. Coordinating and Client Relations are Diana’s strong suit, from assisting buyers in selecting specifications to strategically walking clients through the sales transaction. Diana is married and has two beautiful daughters. She enjoys traveling in her RV, and spending time outdoors and on the beach.

Other interesting facts about Diana:

  • Coached competitive gymnastics for 10 years.
  • Would rather drive than fly.
  • Enjoys volunteering and giving back to the community
  • What energizes Diana: The relationships developed and observing the clients’ excitement on delivery day
Pilatus Expert JetSwiss Loran Lonergran

Loran Lonergan

Office Manager

A native of Kansas City, Loran started her career in the hospitality industry. Fittingly, she’s spent her entire career working directly with people and organizations in various “difference maker” roles. From accounting to customer service, or managing an entire corporate department, Loran’s experience is summarized by her 100% commitment to impacting those around her.

Other interesting facts about Loran:

  • Married mother of six
  • Enjoys volleyball, biking, and music
  • Worked with special needs kids in a foster care program
  • What energizes Loran: making people happy and being organized
Pilatus Expert Jet Swiss Scott Patrick

Scott Patrick

Director of Operations / Chief Pilot

Scott Patrick was born and raised in Iowa. Scott’s love for flying emerged at an early age as he grew up near the local airport and his father was part owner of a Cessna 172.  He started his training at the local college 141 school where he also instructed.  His aviation experience includes air ambulance, charter operations, and corporate aviation.  Scott enjoys watching action movies with his son, wife, and pups.

Other interesting facts about Scott:

  • ATP/CFI/CFII/MEI CE525s, CE510s, CE500 type ratings
  • Love of the outdoors and shooting sports
  • Likes doing “projects” around the house
  • What energizes Scott:  Helping others

Claire Harrison

Director of Marketing

Claire has been in marketing for over a decade—helping build brands in everything from food, to fashion, to finance… and now flying! Claire did a few short stints in Costa Rica, Italy and Chicago but ultimately landed in Kansas City just blocks from where she was raised. Today, she’s loving the juggle of renovating a 100-year-old home and corralling the wild animals in her life (a husband, two boys, and a baby girl).

Other interesting facts about Claire…

  • The letters in her name are the same as the other member of our marketing team.
  • Hobbies include antiquing and building apps.
  • Currently learning how to play golf but hasn’t finished more than 4 holes.
Pilatus-Expert-Carlie-Koziol

Carlie Koziol

Marketing Manager

Carlie hasn’t flown far from the nest. Kansas City remains home, and the people she works with certainly feel like it! Her favorite aspect of “the job” is that no two days are the same. With a major in communications from Kansas University and an artistic background, Carlie has found her love for marketing all under the wing of JetSwiss.

Other interesting facts about Carlie:

    • Enjoys painting and redoing furniture.
    • Volunteers at local animal shelters.
    • What energizes Carlie: Creativity and collaboration.

Gage Palmer

Pilot

Gage was born and raised in Kansas. Gage followed in his grandfather’s footsteps who flew KC-135s for the 190th Air National Guard Refueling unit and was a captain for United Airlines. Gage studied at Embry-Riddle where he received his Aeronautical Science degree with a minor in business. He accepted an internship for a family flying a Hawker in 2013 and has been flying corporate ever since.

Other interesting facts about Gage:

  • Flown Hawkers, Beachjets, King Airs, and Citations
  • Hobbies include boating and working out
  • Played MLS junior team “The Kansas City Wizards”
  • What energizes Gage: Making people smile

Kevin Ratcliffe

Operations Manager

Kevin has spent most of his life in the Kansas City area and built a career in aircraft detailing over the last decade. Suitably, Kevin is very detail-oriented, and ensures no aircraft goes unchecked. As we say at JetSwiss, you haven’t seen a clean aircraft until it has been Kevin Cleaned. Outside of the hangar, Kevin spends his time outdoors and occasionally helps his father-in-law run cattle.

Other interesting facts about Kevin:

  • Married his high school sweetheart. Together they have two kids, two dogs, and a cat.
  • Green thumb at heart! Grows tomatoes, jalapeños, garlic, and onions in his garden.
  • Loves riding motorcycles and enjoys a good day at the shooting range.
  • Known Bub his entire detailing career!